Privacy Policy for HydroFlo Plumbing
We are committed to protecting your privacy and handling your personal data securely. This Privacy Policy outlines how we collect, use, and protect your information on hydrofloplumbing.com.au.
1. Who We Are
HydroFlo Plumbing (“we,” “us,” “our”) operates hydrofloplumbing.com.au.
Contact:Email: info@hydrofloplumbing.com.au
Phone: 0431 708 459
Locations: Melbourne & Geelong
2. Information We Collect
- Personal Identification: Name, email, phone.
- Account Information: Login credentials, payment details (for services/bookings).
- Technical Data: IP address, browser type, operating system, browsing behavior.
- Marketing Preferences: Opt-in for promotional emails/updates.
- Communications: Data from emails, phone calls, or website forms.
3. How We Collect Information
- Directly: Via forms, service bookings, newsletter sign-ups, or contact.
- Automatically: Technical data via cookies/tracking technologies.
- Third-Party Services: Social media or booking platforms.
4. How We Use Your Information
- Services: Manage quotes, bookings, and service delivery.
- Communication: Respond to inquiries, send confirmations, provide support.
- Marketing: Send newsletters/offers (with opt-in).
- Website Improvement: Analyze behavior, enhance functionality.
- Legal/Security: Comply with laws, prevent fraud, ensure security.
5. How We Protect Your Data
- SSL encryption for data transmission.
- Secure storage with restricted access.
- Regular security reviews.
6. Sharing Your Information
We don’t sell/rent data. We may share with:
- Trusted third-party providers (e.g., payment/booking platforms).
- Legal authorities (if required).
- External platforms (with your consent).
7. Cookies & Tracking Technologies
We use:
- Essential Cookies: For website functionality.
- Performance Cookies: To analyze visitor behavior.
- Marketing Cookies: For targeted ads.
Manage/disable cookies via browser settings.
8. Third-Party Links
Our site may link to external websites. We’re not responsible for their privacy practices—review their policies.
9. Your Data Protection Rights
You can:
- Access your data.
- Correct inaccuracies.
- Request deletion.
- Restrict processing.
- Object to marketing.
- Request data transfer.
Contact: info@hydrofloplumbing.com.au.
10. How Long We Keep Your Data
Retained only as needed for stated purposes or as required by law.
11. Changes to This Privacy Policy
Updates posted here. Significant changes notified via email or website notice.
12. Contact Us
Email: info@hydrofloplumbing.com.au
